Privacy Policy

Effective Date: July 7, 2025
Website: https://digitalgrandparent.com

1. Who We Are

Digital Grandparent provides friendly, patient technology support for seniors, both in-home and online. Your privacy is important to us, and we’re committed to protecting your personal information.

2. What Information We Collect

We collect the following information when you use our website or services:

• Contact details (name, phone number, email address)

• Appointment information (service requested, preferred time)

• Device or tech details you choose to share with us

• Website usage data (e.g., IP address, browser type, general location)

3. How We Use Your Information

We use your information to:

• Schedule and deliver tech support services

• Communicate with you about your appointment or follow-up

• Improve our services and website

• Respond to questions or customer service requests

We do not sell or rent your personal data to third parties.

4. Sharing of Information

We only share your information:

• With your explicit permission (e.g., if you ask us to coordinate with a family member)

• When required by law or legal process

• With trusted service providers who help us run our business (e.g., scheduling or email tools), and only as needed

5. Security of Your Information

We take reasonable steps to keep your information secure, including secure storage and limited access. However, no system is 100% secure, so we encourage you to share only what’s necessary.

6. Cookies and Website Tracking

We may use basic cookies or website analytics tools to:

• See how visitors use our site

• Improve user experience

You can disable cookies through your browser settings if you prefer.

7. Your Rights

You can:

• Request a copy of the information we have about you

• Ask us to correct or delete your data

• Opt out of marketing emails (if we ever send any)

Just contact us at: privacy@digitalgrandparent.com

8. Children’s Privacy

Our services are designed for adults. We do not knowingly collect information from anyone under 13 years of age.

9. Contact Us

Have questions about this policy or your privacy?

📧 Email: privacy@digitalgrandparent.com
📍 Mailing Address: Blanco, TX
📞 Phone: 225-572-8408

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a new “Effective Date.”